Privacy Policy

We are committed to protecting your privacy.

This Privacy Notice explains what Personal Information we, ‘Excelligent Marketing Solutions Pvt.Ltd.’ henceforth addressed as ‘EMS’, collects about you, what we use it for, who we share it with, and how we protect it. It also sets out your rights and who you can contact for more information or queries.

When used in this Privacy Notice, “we”, “us” and “our” refer to Excelligent Marketing Solutions Pvt.Ltd. in abbreviation used as ‘EMS’. In this Privacy Notice, information about you, which may be referred to as personal data in some jurisdictions, is referred to as “Personal Information”. Personal Information refers to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual.

We may also sometimes collectively refer to handling, collecting, protecting, and storing your Personal Information as “processing” such Personal Information.

What Personal Information we collect

We may collect and process your data because:

  • you give it to us (for example, (1) through the webpages of this website or any other website or application of EMS which links to this Privacy Notice (collectively referred to as the “Website”), or (2) through any other mode of interacting with you relating to EMS communications, such as online or offline newsletters and magazines, that reference this Privacy Notice or link thereto (“Communication”));
  • other people give it to us (for example, other entities of the EMS or third- party service providers that we use to help operate our business); or
  • it is publicly available.

When other entities of the EMS or other third-parties give us Personal Information about you, we make sure they have complied with the relevant privacy laws and regulations. This may include, for example, that it has informed you of the processing, and has obtained any applicable and necessary permission for us to process that information as described in this Privacy Notice.

Cookie Policy: We may process Personal Information from you when you interact with the Website or Communications. For example, we or our service provider(s) may also use cookies (small text files stored in a user’s browser) or web beacons (electronic images that allow us to count users who have accessed particular content and to access certain cookies) to collect aggregate data.

We levy cookies to ensure that you get a seamless and personalised site-experience You can rest assured that via cookies, we do not get access to your computer or other sensitive information that you do not share with us  willingly We make use of cookies to know and save your IP address and other relevant information pertaining to the pages you go through, the links you  visit and other material that you access on our site. The gathered information is only used to enhance the functionality and performance of our website Your personal details and location that we get access to via cookies are purely confidential You can disable cookies by changing your browser settings however, this can restrict you from extracting the full benefit from our website.

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as “Necessary” are stored on your browser as they are essential for enabling the basic functionalities of the site.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

We also use third-party cookies that help us analyze how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.

You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.

The Personal Information we process may include your: name; current job title; company name; (professional) e-mail address, country of residence, telephone and fax number(s), physical address(es); business & industry interests; gender; date of birth; marital status; employment and education details (such as learning history, work experience and skills); CV; geolocation; certificate or license number; account number; photograph, video or audio recording identifiable to an individual; your postings on any blogs, forums, wikis, and any other social media applications that we provide; your IP address; your browser type and language; your access times; complaint details; correspondence with you; the newsletters you subscribe to; information relevant for entities of the EMS to provide services to you; details of how you use EMS products or services,  details of how you like to interact with us, and other similar information relevant to our relationship, information we collect when you access our premises; and any other information that you voluntarily provide to us. We may also collect or obtain Personal Information from you because of the way you interact with us or others.

Where we do not usually seek to collect ‘sensitive’ or ‘special categories’ of Personal Information (e.g., data relating to race or ethnic origin, religious or philosophical beliefs, trade union membership, political opinions, medical or health conditions, or information specifying the sex life or sexual orientation of an individual), the Personal Information we collect may include so called ‘sensitive’ or ‘special categories’ of Personal Information, such as details about your:

  • dietary requirements (for example, when we would like to provide you with lunch during a meeting);
  • health (for example, so that we can make it easy for you to access our buildings, events).

We will only process these special categories of Personal Information when we are required to do so as a result of legal requirements imposed on us or after obtaining your explicit consent.

If you choose not to provide, or – where applicable – object to us processing the information we collect (see section “Your rights” below), we may not be able to process your instructions or provide you tailored communication, service, or assistance.

We understand the importance of protecting children’s privacy. Our Website is not designed for, or intentionally targeted at, children. It is not our policy to intentionally collect or store information about children.

Information use

Use of Personal Information for our Website

We may use your Personal Information for the purposes of, or in connection with:

  • verifying your identity when you log in to a Website;
  • managing and/or improve our Website;
  • managing and promoting collaboration and communication;
  • providing and documenting training and qualifications;
  • tailoring the content of our Website to provide you with a more personalized experience;
  • managing our relationship with you and responding to any request you submit through our Website;
  • drawing your attention to information about products and services that may be of interest to you;
  • conducting data analysis including, for example, regarding usage of the Website and demographics analyses of Website users;
  • preventing fraud or criminal activity and safeguarding our technology systems and data security;
  • monitoring and enforcing compliance with applicable terms of use, and that only authorized parties are accessing the Website.
  • applicable legal or regulatory requirements;
  • requests and communications from competent authorities;
  • relationship management, which may involve: (i) sending you thought leadership or details of products and services provided by entities within the EMS that may be of interest to you; (ii) contacting you to receive feedback on these services; and (iii) contacting you for other market or research purposes;
  • inviting you to attend events, seminars, participate in forums, etc.;
  • surveys on EMS or business or societal-related or relevant topics;
  • recruitment and business development;
  • investigating or preventing security incidents;
  • conducting and analyzing our marketing activities;
  • protecting our rights and/or those of other entities of the EMS.

Legal basis for processing information

We are required by law to set out in this Privacy Notice the legal grounds on which we rely in order to process your Personal Information. We rely on one or more of the following lawful grounds when we use your Personal Information for the purposes outlined above:

  • the processing is necessary for compliance with a legal obligation we have such as keeping records or providing information to a public body or law enforcement agency;
  • the processing is necessary for the purposes of a legitimate interest pursued by us or a third party (and are not outweighed by your privacy interests), such as the effective delivery of our Website and related services offered to you; the effective and lawful operation of our Website or Communications; to prevent fraud or criminal activity or to safeguard our technology systems and/or data security; to support or protect our business interests; to ensure that complaints are investigated; to evaluate, develop or improve our services or products; or
  • you have consented to us processing your information for a specific reason, consent that you can always withdraw.

To the extent that we process any sensitive Personal Information relating to you for any of the purposes outlined above, we will do so because either: (i) you have given us your explicit consent to process that data; (ii) we are required by law to process that data, (iii) the processing is necessary for the establishment, exercise or defense of legal claims or (iv) you have made the data manifestly public.

Please note that in certain circumstances it may be still lawful for us to continue processing your information for separate purposes even where you have withdrawn your consent, if one of the other legal bases described above is applicable.

Sending you marketing information

We and other members of the EMS may use your information from time to time to inform you by letter, telephone, email and/or other electronic methods about products and services (including those of third parties) that may be of interest to you. Where we are legally required to obtain your consent to provide you with certain marketing materials, we will only provide you with such marketing materials where we have obtained such consent from you.

You may, at any time, ask us not to send marketing information to you by following the unsubscribe instructions in Communications from us, or contacting us by using the “Contact information” section below.

Disclosure of information to third parties

In connection with one or more of the purposes outlined in the “Information use” section above, we may disclose details about you to: other members of the EMS for legitimate business-related purposes; third parties that provide services to us and/or the EMS; as part of a corporate transaction (such as a sale, divestiture, reorganization, merger or acquisition); competent authorities (including courts and authorities regulating us or another member of the EMS) and other third parties that reasonably require access to Personal Information relating to you for one or more of the purposes outlined in the “Information use” section above.

We may also need to disclose your Personal Information if required to do so by law, by a regulator or during legal proceedings.

Please note that some of the recipients of your Personal Information referenced above may be based in countries without data protection laws similar to those in the UK or in effect in your area of residence. In such cases, we will ensure that you consented to the transfer or that there are adequate safeguards in place to protect your Personal Information that comply with our legal obligations. For example, the adequate safeguard might be a data transfer agreement with the recipient based on standard contractual clauses approved by the UK Information Commissioner’s Office (ICO) for transfers of Personal Information to third countries.

Further details of the transfers described above, and the adequate safeguards used by us in respect of such transfers, are available from us. For such information, please contact us by using the “Contact information” section below.

We may share non-personal, de-identified and aggregated information with third parties for several purposes, including data analytics, research, submissions, thought leadership and promotional purposes.

Selling of information

We do not sell your Personal Information.

Blogs, forums, wikis, and other social media

The Website may host various blogs, forums, wikis and other social media applications or services that allow you to share content with other users (collectively referred to as “Social Media Applications”). Any Personal Information or other information that you contribute to any Social Media Application can be read, collected and used by other users of that Social Media Application over whom we have little or no control. Therefore, we are not responsible for any other user’s use, misuse or misappropriation of any Personal Information or other information that you contribute to any Social Media Application.

Privacy practices of third parties

This Privacy Notice addresses only the use and disclosure of information we collect through your interaction with the Websites or Communications. Other websites or applications that may be accessible through links from the Websites and Communications have their own privacy notices and Personal Information collection, use and disclosure practices. We encourage you to familiarize yourself with the privacy notices provided by these other parties prior to providing them with information.

Do not track

“Do Not Track” is a preference you can set in your web browser to let websites and applications you visit know that you do not want them collecting information about you. The Websites do not currently respond to a “Do Not Track” or similar signal.

Information security

We use a range of physical, electronic and managerial measures to keep your Personal Information secure, accurate and up to date. These measures include:

  • education and training to relevant staff so they are aware of our privacy obligations when handling Personal Information;
  • administrative and technical controls to restrict access to Personal Information on a ‘need to know’ basis;
  • technological security measures, including fire walls, encryption and anti-virus software; and
  • physical security measures, such as staff security passes to access our premises.

Although we use appropriate security measures once we have received your Personal Information, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavor to protect Personal Information, but we cannot guarantee the security of data transmitted to us or by us over the internet.

Information retention

We will hold your Personal Information on our systems for the longest of the following periods: (i) as long as is necessary for the relevant activity or services; (ii) any retention period that is required by law; (iii) the end of the period in which litigation or investigations might arise in respect of the services.

Your rights

You have various rights in relation to your Personal Information. In particular, you have a right to:

  • obtain confirmation that we are processing your Personal Information and request a copy of the Personal Information we hold about you;
  • ask that we update the Personal Information we hold about you, or ask that we correct such Personal Information that you think is incorrect or incomplete;
  • ask that we delete Personal Information that we hold about you, or restrict the way in which we use such Personal Information; withdraw consent to our processing of your Personal Information (to the extent such processing is solely based on previously obtained consent);
  • receive a copy of the Personal Information concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit such Personal Information to another party (to the extent the processing is based on consent or a contract); and
  • object to our processing of your Personal Information.

To help us maintain the accuracy of your Personal Information, please contact us by using the “Contact information” section below if any of your personal details have changed.

If you are unsatisfied with the way in which we have handled your Personal Information or any privacy query or request that you have raised to us, you have a right to complain to the data protection authority in the UK or your jurisdiction. For such information, please contact us by using the “Contact information” section below.

Verification of Personal Information requests

For certain Personal Information requests, we must first verify your identity before processing your request. To do so, we may ask you to provide us with your full name, contact information, and relationship to EMS. Depending on your request, we may ask you to provide additional information. Once we receive this information, we will then review it and determine whether we are able to match it to the information EMS maintains about you to verify your identity.

Third party requests

If you are submitting a Personal Information request on behalf of someone other than yourself, please contact us by using the “Contact information” section below and include proof that you are authorized to make the request. This may be in the form of a written authorization signed by the person whom you are acting on behalf of or a valid power of attorney.

Contact information

To exercise your rights or if you have any questions concerning your privacy while using the Website, please contact info@excelligentsoln.com       .

 

Changes to this Privacy Notice

We may modify or amend this Privacy Notice from time to time.

To let you know when we make changes to this Privacy Notice, we will amend the date at the top of this page. The new, modified, or amended Privacy Notice will apply from that revision date. Therefore, we encourage you to periodically review this Privacy Notice to be informed about how we are protecting your information.